Billing Terms and Conditions

Effective Date: January 11, 2026
Last Updated: January 11, 2026

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1. Introduction

These Billing Terms and Conditions (“Terms”) govern the payment obligations and billing processes between Train Elite Gear (“Company,” “we,” “us,” or “our”) and the customer (“Customer,” “you,” or “your”). By accessing or using our services and purchasing our products through www.trainelitegear.com, you agree to be bound by these Terms.

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2. Payment Terms

2.1 Pricing

Prices:
All prices for products and services are listed in U.S. Dollars (USD) and are subject to change at any time without prior notice.

Taxes and Fees:
Prices do not include applicable taxes, duties, or government charges unless otherwise stated. Any applicable sales tax will be calculated and displayed at checkout.

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2.2 Payment Methods

We accept the following payment methods:

• Credit and Debit Cards: Visa, Mastercard, American Express

• Express Checkout Options: Apple Pay

All payments are securely processed through Shopify Payments.

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2.3 Payment Due Date

One-Time Purchases:
Payment is due at the time of purchase. Orders will not be processed or shipped until full payment has been successfully received.

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3. Invoicing

Invoice Issuance:
Invoices are issued upon order completion and confirmation.

Delivery Method:
Invoices are delivered electronically via email to the email address provided at checkout.

Customer Responsibility:
You are responsible for ensuring that all billing and contact information is accurate and up to date.

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4. Disputed Charges

Notification Period:
If you believe there is an error or dispute a charge, you must notify us in writing within 15 days of the transaction date.

Contact Information:
Billing disputes should be sent to:
📧 support@trainelitegear.com
Please include your order number and a description of the issue.

Resolution:
We will investigate all billing disputes promptly and work in good faith to resolve them.

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5. Refunds and Credits

Refunds and credits are issued in accordance with our Return and Refund Policy.

• Approved refunds are issued to the original payment method

• Refunds are processed within 5–7 business days after approval

• Shipping fees are non-refundable unless otherwise required by law

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6. Taxes

You are responsible for all applicable taxes related to your purchase, including sales tax where applicable.

If you are tax-exempt, you must provide valid tax exemption documentation at the time of purchase. Retroactive exemptions cannot be applied.

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7. Billing Errors

If a billing error occurs:

• Overcharges: Any verified overcharge will be refunded or credited promptly

• Undercharges: We reserve the right to invoice you for any undercharged amounts

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8. Payment Security

Data Protection:
All payment information is handled securely in accordance with industry standards.

Payment Processor:
Payments are processed by Shopify Payments. Train Elite Gear does not store full credit card numbers on its servers.

Encryption:
All transactions are protected using Secure Socket Layer (SSL) encryption technology.

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9. Changes to Billing Terms

We reserve the right to modify these Billing Terms and Conditions at any time. Updates become effective immediately upon posting on www.trainelitegear.com. Continued use of our services constitutes acceptance of the updated Terms.

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10. Limitation of Liability

To the maximum extent permitted by law:

• Train Elite Gear shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from billing or payment issues

• Our total liability for any billing-related claim shall not exceed the amount paid by you for the applicable order giving rise to the claim

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11. Governing Law and Venue

These Billing Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Florida.

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12. Contact Information

For billing questions or concerns, please contact us:

Train Elite Gear
10175 Fortune Parkway, Ste 1103 PMB1086
Jacksonville, FL 32256
United States

📧 Email: support@trainelitegear.com
📞 Phone: 1-888-828-7218
🌐 Website: www.trainelitegear.com

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13. Entire Agreement

These Billing Terms and Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Train Elite Gear regarding billing matters and supersede all prior agreements.

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Acknowledgment

By purchasing our products or using our services, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.