Cancellation Policy

If you’ve changed your mind and need to cancel your order, Train Elite Gear is here to help make the process as smooth as possible.

Order Cancellation Requests

To cancel an order, please contact us as soon as possible after placing your order. We will make every reasonable effort to cancel your order before it has been shipped.

Once an order has entered processing or has already been shipped, it cannot be canceled. In this case, you may contact us to arrange a return once the item has been delivered, in accordance with our Return and Refund Policy.

Important Notes

• Orders may only be canceled within 24 hours of order placement, provided the order has not yet shipped

• Once shipped, orders must follow the return process

• Shipping fees are non-refundable

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Contact Information

For cancellation requests or questions, please contact us:

Train Elite Gear
📞 Phone: +1 (888) 828-7218
📧 Email: support@trainelitegear.com

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM EST

Response Time:
We respond to customer inquiries within 24–48 hours.